1. Who We Are
Cape Costa Painting is a painting contractor serving Hyannis and the Cape Cod area. This Privacy Policy applies to information collected through the Cape Costa Painting website, online forms, phone calls, emails, texts, and other communications related to our website and services.
2. Information We Collect
We may collect information that you voluntarily provide when requesting an estimate, contacting us, or communicating with our team, including:
- Your name, phone number, and email address.
- Project address, town, neighborhood, or other location details you choose to provide.
- Service type, project details, timeline, photos, measurements, or other information about your painting or washing project.
- Messages, call details, text communications, or email communications related to your request.
We may also collect basic technical information automatically, such as browser type, device information, IP address, referral source, pages visited, and approximate interaction data. This information may be collected by our website host or third-party website tools.
3. Website Tools and Third-Party Services
Our website may use third-party tools to operate properly, process forms, display maps, load fonts and icons, protect against spam, and maintain website performance. These tools may include services such as website hosting providers, Web3Forms, Google Maps, Google Fonts, Iconify, and similar infrastructure providers.
Third-party services may process information according to their own privacy policies. We do not control every technical process used by third-party providers.
4. How We Use Information
We use the information we collect to:
- Respond to estimate requests, calls, texts, emails, and questions.
- Prepare project estimates, schedule appointments, and provide services.
- Communicate about project scope, pricing, timing, materials, and follow-up.
- Improve our website, customer service, and business operations.
- Protect against spam, fraud, misuse, or security issues.
- Comply with legal, tax, insurance, accounting, or regulatory obligations.
6. Data Retention and Security
We keep personal information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, comply with legal obligations, and operate our business.
We use reasonable administrative, technical, and organizational measures to protect information. However, no website, email, text message, or online form is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may contact us to request access, correction, or deletion of personal information you have provided, subject to legal, business, accounting, insurance, or operational requirements.
You may also choose not to submit website forms and instead contact us by phone. If you do not want to receive non-essential follow-up messages, you may ask us to stop contacting you, except where communication is needed for an active project, legal obligation, or business record.
9. Children's Privacy
Our website and services are intended for homeowners, business owners, property managers, and other adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above will reflect the latest version. Continued use of the website after changes are posted means you acknowledge the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your information, contact Cape Costa Painting at:
- Phone: (508) 360-2966
- Email: capecostapaintingma@gmail.com
- Address: 310 Barnstable Rd, Hyannis, MA 02601
This page is provided as a general privacy policy template and should be reviewed by legal counsel for your specific business needs and applicable privacy laws.